Rental terms · Villa Amara

1. Purpose

These terms govern the holiday rental of Villa Amara, Karukéra residence, Saint-François (Guadeloupe), a furnished tourist accommodation for up to 6 guests, registered under number 97125002837G6. The landlord is AMARA 26, SIRET 993 466 614 00019.

2. Booking

Bookings are made on this website. A booking becomes firm once the guest has accepted these terms and paid the deposit. During payment, the dates are held for 35 minutes; if no payment is made within that time, they are released. A confirmation email summarises the stay. The minimum stay is 7 nights.

3. Prices

Prices are in euros, for the whole villa, per night; they vary with the season and the number of guests. The total shown when booking includes accommodation, selected extras and tourist tax (the villa is an unclassified holiday rental: the tax is the percentage of the nightly price per person set by the town of Saint-François, up to its cap; it is due for each adult, minors are exempt). The final cleaning fee (€70) is included in the total paid online.

4. Payment

A deposit of 20% of the total is paid by card when booking. The balance is paid by card no later than 60 days before arrival, using the payment link emailed a week before that due date. For bookings made less than 60 days before arrival, the full amount is paid when booking. Payments are processed by Stripe; the landlord never has access to card numbers.

If the balance is not paid by the due date, the landlord sends a reminder. If it is still unpaid 7 days after the reminder, the landlord may treat the booking as cancelled by the guest (article 5).

5. Cancellation

The amount paid when booking is a deposit (French "arrhes").

Cancellation by the guest: the deposit is kept by the landlord. Any balance paid is refunded if the villa is re-let for the same period.
Cancellation by the landlord: the guest receives twice the deposit paid, plus any balance paid.
A stay shortened by the guest gives no right to a refund.

Any cancellation must be made by email to contact@amara-villaguadeloupe.com.

6. No right of withdrawal

In accordance with article L221-28, 12°, of the French Consumer Code, the guest has no 14-day right of withdrawal, as the rental is accommodation provided on a specific date. The cancellation terms of article 5 apply.

7. Security deposit

A €1,500 security deposit is secured by saving a bank card before arrival, using the link emailed 10 days before. Nothing is charged at that time.

If damage, losses or breaches are found at check-out, the landlord may charge the corresponding amount to this card, with supporting evidence and up to €1,500. The guest is informed by email, with the reason. The card is removed from the landlord's account no later than 14 days after departure. The guest remains liable for damage exceeding this amount.

8. Check-in and check-out

Check-in from 5 pm, check-out by 12 noon. The exact address and access instructions are sent after booking. An inventory and check of the premises are carried out on arrival and departure.

9. Use of the premises

The guest uses the premises peacefully and for their intended purpose, does not exceed the capacity of 6 people and follows the residence and house rules provided on arrival. Pets are not allowed. Smoking is not allowed inside the house. Parties and events are not allowed. The pool is used at the guests' own risk; children must be supervised by an adult at all times.

10. Insurance

The guest is liable for any damage caused. Guests are advised to check that their insurance covers third-party liability for holiday rentals.

11. Personal data

The data provided when booking is used to manage the stay. Its processing is described in the website's privacy policy.

12. Disputes and mediation

In case of difficulty, the guest first contacts the landlord at contact@amara-villaguadeloupe.com. If no agreement is reached, the guest may refer the matter free of charge to the consumer mediator: [to be completed: name, website and address of the mediator]. French law applies.