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Frequently asked questions
Answers to the questions we are asked most often.
Is the villa overlooked?
No. The garden is enclosed by walls and surrounded by a thick hedge of palm trees and bamboo: the pool, the gazebo and the terrace are away from prying eyes. You can enjoy the villa in complete privacy, day and night.
What are the check-in and check-out times?
Check-in from 5 pm, check-out by 12 noon. A later check-out may be possible depending on availability: just ask.
What is the minimum stay?
7 nights, and preferably 2 weeks during the Christmas, February, July and August holidays.
How does payment work?
You pay a 20% deposit by card when booking. The balance is due 60 days before arrival: you receive a payment link by email a week before. The final cleaning fee (€70) is included in the total paid online.
Is there a security deposit?
Yes, €1,500 as a card imprint: nothing is charged unless damage is found at check-out.
Is linen provided?
Yes: sheets, bath towels and even beach towels.
Travelling with a baby?
A cot and high chair can be set up free of charge: just tick the option when booking.
Do I need a car?
It is strongly recommended to make the most of the island. Allow about 45 minutes' drive from Pointe-à-Pitre Pôle Caraïbes airport.
When do I get the exact address?
The address and access instructions are emailed to you as soon as your booking is paid.
Can I cancel?
Yes, according to our rental terms: the deposit is kept, and any balance paid is refunded if the villa is re-let.
How do I get there from Canada?
Direct flights link Montréal to Pointe-à-Pitre all year round (Air Transat, Tuesdays and Saturdays), and Québec City to Pointe-à-Pitre in winter (Air Canada, Thursdays, mid-December to early April). From the airport, allow about 45 minutes' drive to the villa; a rental car is recommended.
When is the best time to come?
December to April is the dry season: sunshine, trade winds and warm sea, ideal for escaping winter. From June to November it is hotter and more humid, with tropical showers, and prices are lower.
Can I walk to the beach?
Yes: Anse à la Gourde is a 15-minute walk from the villa. Pointe des Châteaux and its coves are about ten minutes away by car.
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